Parts & Customer Service
Have you ever felt a bit unsupported after purchasing a machine? At BW Integrated Systems, we prioritize providing consistent support for your equipment throughout its life, regardless of when you made your purchase. In the manufacturing industry, equipment issues can arise, and when they do, we're here to help, even years after your initial buy. If you need parts or service to keep your operations running smoothly, don’t hesitate to contact us. We’re dedicated to reducing downtime and helping you maintain productivity.
About BW Integrated Systems Parts & Customer Support
We have nine strategically located manufacturing facilities across North America, Canada, and the EMEA region, allowing us to deliver parts quickly and provide in-person support to customers worldwide. Our dedication to exceptional service and localized assistance guarantees that you receive the support you need, whenever and wherever you need it. Experience reliable global support tailored to your requirements.
Specific Services & Offerings
Our industry-leading teams are dedicated to building and maintaining lasting relationships. We actively seek opportunities to meet your needs and earn your trust through integrity, expertise, consistency, and execution. We are committed to providing you with outstanding support for a lifetime by offering a comprehensive range of services, including parts, upgrades, service, and training.
Sales - Our customer service professionals are focused on assisting customers with aftermarket parts.
Manufacturing - Our fabrication and assembly technicians are committed to rapid response manufacturing, with the ability to fabricate parts within 24 hours in many cases.
Supply Chain - We maintain an inventory of over 2,900 items. Our western distribution network enables shipping capabilities until 6:00 PM EST.
Our Locations
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1305 Lakeview Dr
Romeoville IL 60446
US -
+1 (630) 759-6800 -
+1 (800) 527-0494 (Customer Service) -
+1 (800) 527-0494 (Field Service) - parts@bwintegratedsystems.com
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9350 W Broadway Ave
Brooklyn Park MN 55445
US -
+1 (763) 557-1313 -
(Customer Service) -
(Field Service) - parts.ac@bwintegratedsystems.com
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3070 Mainway
Burlington ON L7M 3X1
CA -
+1 (905) 336-8880 -
+1 (905) 336-5710 (Customer Service) -
(Field Service) - parts.ac@bwintegratedsystems.com
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Plumtree Farm Industrial Estate, Bircotes
Doncaster DN11 8EW
GB -
+44 (0) 1302 711056 -
+44 (0) 1302 718335 (Customer Service) -
+44 (0) 1302 711056 (Field Service) - parts@bwintegratedsystems.com
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810 Industrial Park Blvd
Fergus Falls MN 56537
US -
+1 (218) 739-3321 -
+1 (800) 344-8951 (Customer Service) -
+1 (559) 638-8739 (Field Service) - parts.re@bwintegratedsystems.com
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5605 Goldco Dr
Loveland CO 80538
US -
+1 (970) 663-4770 -
+1 (800) 248-0605 (Customer Service) -
+1 (800) 248-0605 (Field Service) - parts@bwintegratedsystems.com
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1320 Wards Ferry Rd
Lynchburg VA 24502
US -
+1 (434) 582-1200 -
+1 (888) 553-0095 (Customer Service) -
+1 (888) 553-0095 (Field Service) - parts@bwintegratedsystems.com
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Gilchrist Rd
Manchester M44 5AY
GB -
+44 (0) 161 848 4800 -
+44 (0) 161 848 4858 (Customer Service) -
+44 (0) 161 848 4855 (Field Service) - parts.ma@bwintegratedsystems.com
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1949 E Manning Ave
Reedley CA 93654
US -
+1 (559) 638-8484 -
+1 (800) 344-8951 (Customer Service) -
+1 (559) 638-8739 (Field Service) - parts.re@bwintegratedsystems.com
Request Parts & Customer Service
Do you need immediate support with parts and service for your BW Integrated Systems equipment? See our locations or complete the parts and service request form below. Our customer support specialists typically respond within 24 hours.
